Store & Privacy Policy

Customer Care

Personal Information.


We treat all information submitted by you in accordance with this privacy policy and in strict compliance with all data protection legislation. By entering your personal information on our web site you accept that it may be held by us for customer records only and we will only share your information for order delivery purposes only. How we use your information.


We will only use your information for the following:


  • For the supply of goods and services.

  • Monitoring and improving our web site and our services.

  • Enabling 3rd parties to provide logistical services on our behalf.

  • Providing you with product information and services that we offer.

  • Providing periodic communications regarding products, promotions and services (this may be via email, post or telephone. You may opt out at any time.

  • Allowing us to comply with any legal instruction imposed by a court of law.

Privacy & Safety

Privacy Policy. 


We understand that by using our web site you have invested a great deal of trust in us and that you want your personal information kept privately and securely. So that you can understand how seriously we take your privacy we have outlined below what we will do and how we will treat your personal information.


Payment Information.


We do not store credit card details nor do we share customer payment details with any 3rd parties.


Delivery Information.


You are able to specify delivery instructions at checkout including asking us to leave deliveries in specific locations and with neighbours etc.

Should you make such a request we will not be liable for orders lost or stolen and we will send a disclaimer email message prior to delivery. These options are only available subject to availability.

Wholesale & Supplier Inquiries

Our main email address is for customer contact only, if you are interested in supplying us or wholesale/export orders please contact us  here.

Payment Methods

- Credit / Debit Cards

- Offline Payments

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©2019 Ezeepets Pet Supplies & Services, MIC, Maidstone Rd, Chatham, Kent. ME5 9FD Registered in England & Wales  9574934 VAT Reg No: 160 5550 29

Customer Support Tel: +447496 329040